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Sudexpress (EN)

We understand how important it is to find the&#xA0;perfect fit to feel confident and comfortable in your clothes. At the moment, some Sud Express pieces are not yet available in size XS or size XL, depending on the style and cut.Our design teams are currently working on expanding our size range to offer&#xA0;feminine fashion that suits every silhouette. Your feedback is truly valuable &#x2014; it helps us shape future collections to better meet your expectations.In the meantime, our store advisors are here to help you find the&#xA0;best fit or style for your body shape. &#x1F449; Find your nearest Sud Express boutique on our <a data-start="823" data-end="882" rel="noopener noreferrer" target="_blank" href="https://www.sudexpress.com/pages/decouvrez-nos-adresses">store locator</a>.Thank you for your trust and loyalty &#x1F4AB; At Sud Express, your satisfaction and comfort are always our top priorities.

We understand how important it is to find the perfect fit to feel confident and comfortable in your clothes.At the moment, some Sud Express pieces are not yet available in size XS or size XL, depending on the style and cut. Our design teams are curre

I can’t find my size XS or XL

Our products

I’m not receiving the password reset email — what should I do?

How can I unsubscribe from the Sud Express newsletter?

How can I change or reset my Sud Express password?

How do I delete my Sud Express account?

How can I change the email address linked to my Sud Express account?

What is your personal data and privacy policy?

Why is my email address being rejected when creating a Sud Express account?

How can I stop receiving all emails from Sud Express?

Personal account

Are items in my cart reserved?

Can I cancel or modify my order after it's been confirmed?

Can I get an invoice for my order?

Do I need to create an account to place an order?

Has my order been successfully placed?

I haven’t received my order yet, why?

My discount code isn’t working — what should I do?

My order is marked as delivered by Colissimo, but I haven’t received it

Do you offer gift wrapping?

Where can I track my orders and returns?

Can I place an order by phone?

Can I combine multiple orders into one?

My parcel is stuck or lost — what should I do?

I can't complete my order

Order

What payment methods are accepted on the Sud Express website?

Are payments secure?

Payment in Several Installments (3x without fees) with Alma

Can I benefit from tax deductibility online ?

Customs Fees, Taxes and VAT on Orders

Using a Sud Express Gift Card Online

Can I pay with a credit note online ?

I can't validate the payment, what can I do ?

Paying by cheque on the Sud Express website

Can I benefit from Tax Free on the Sud Express website?

Payments

What is the principle of the loyalty program?

I made a purchase but didn’t earn loyalty points, why?

How can I benefit from my birthday discount?

How do I join the Sud Express loyalty program online?

I joined the loyalty program in-store, how do I link it online?

Can I combine my loyalty program offers?

I haven’t received my loyalty voucher, what should I do?

What should I do if my loyalty voucher doesn’t work?

If I return an item paid with a loyalty voucher, will it be re-credited?

Do you offer a discount code for the first order?

Loyalty

What are the shipping costs ?

My delivered address is incorrect

Do you deliver abroad?

Is it possible to pick up my order from your warehouses?

What happens when i'm absent at delivery?

What are the delivery costs with Sud Express?

What are the delivery times at Sud Express?

What are the delivery countries at Sud Express?

Delivery

Are your products available in stock ?

Are your product photos contractual?

Will you restock an item that’s no longer available online?

Which size should I choose ?

Where can I find your old collections ?

The items I am looking for does not appear on your website

Do you offer an alteration service?

Are your jackets waterproof?

I have a question about a product

Where are your clothes made?

Can I make an exchange online?

What is the return policy and process ?

I received my order but it contains one or more damaged items.

I received my order, but one of the items is incorrect

I haven’t received my refund — can you give me an update?

Are shipping fees refunded if I return my order?

How will I be refunded?

How long do I have to return an item?

Which pickup point can I use to return my order?

How much are the return shipping costs?

The amount charged doesn’t match my order total — why?

Are sale items refundable?

Return & Refund

Is in-store delivery available?

Can I return my eshop in store ?

Which Sud Express boutique is closest to me?

Can I get a refund for an in-store purchase?

My item has a quality defect (in-store purchase)

Can I reserve an article in store ?

Stores

How to apply online ?

Are you a professional? Let’s collaborate

Need help? Our customer service is here for you

What are the terms and conditions of the current offer?

How to join our WhatsApp channel La Parenthèse Ensoleillée

Comment changer la langue du site ?

Others

I can’t find my size XS or XLUpdated 25 days ago