I can’t complete my payment, what can I do?Mis à jour a month ago

If you’re having trouble finalizing your payment, please follow these steps:

1️⃣ Try a different browser: Use another web browser like Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari, as compatibility issues may cause payment errors.

2️⃣ Use another payment method: If the problem persists, try another payment option available on our site.

3️⃣ Contact your bank: Your bank might be blocking the transaction. Reach out to them for more information.

Rest assured

🔒 Your bank account will not be charged until your order is confirmed. Once validated, you will receive a confirmation email, and your order will appear under the “My Orders” section in your account.

Need help?

Our team is here to assist you:
📧 [email protected]
📞 +33 1 42 33 94 94

⚠️ For optimal transaction security, orders cannot be placed by phone or email.