We offer home delivery and pickup point delivery in Mainland France, as well as home delivery and pickup point delivery within the European Union (in a selection of countries*). We do not offer in-store pickup for online orders. Once your order is pr
If you notice a mistake in your address :- your order is being prepared : our preparation time is very short so we invite you to contact us ASAP Please precise your correct address or your new shipping address (as complete as possible), in order to l
For more details on the countries we deliver to and our delivery rates, you can refer to the General Terms and Conditions page on our website. When placing an order, please check the dropdown list under "Country/Region" to ensure your country appears
Currently, you can not collect your order in our warehouse. You can choose the home delivery (standard or express) or a pick-up delivery in a collect point.
This depends on the delivery mode you have chosen:Colissimo home delivery without signature : The delivery to the post office will not be offered. If you are not present, and the parcel cannot be left inside your mailboxthe parcel will be delivered t