Delivery
What are the shipping costs ?
We offer home delivery and pickup point delivery in Mainland France, as well as home delivery and pickup point delivery within the European Union (in a selection of countries*). We do not offer in-store pickup for online orders. Once your order is pr
My delivered address is incorrect
If you notice a mistake in your address :- your order is being prepared : our preparation time is very short so we invite you to contact us ASAP Please precise your correct address or your new shipping address (as complete as possible), in order to l
Do you deliver abroad?
For more details on the countries we deliver to and our delivery rates, you can refer to the General Terms and Conditions page on our website. When placing an order, please check the dropdown list under "Country/Region" to ensure your country appears
Is it possible to pick up my order from your warehouses?
Currently, you can not collect your order in our warehouse. You can choose the home delivery (standard or express) or a pick-up delivery in a collect point.
What happens when i'm absent at delivery?
This depends on the delivery mode you have chosen:Colissimo home delivery without signature : The delivery to the post office will not be offered. If you are not present, and the parcel cannot be left inside your mailboxthe parcel will be delivered t
What are the delivery costs with Sud Express?
France (Metropolitan). 🏠 Home delivery: €6.95 – free from €200 of purchase. 📦 Pickup point delivery: €4.95 – free from €120 of purchase👉 You can choose between Colissimo or Mondial Relay. 🌍 Home delivery: €8.90. 📦 Pickup point delivery with Mond
What are the delivery times at Sud Express?
👉 The average delivery time is 2 to 6 working days, which includes:. the order preparation and shipping time. plus the delivery time by the carrier. ⏱️ Delivery times are indicative estimates. ⚠️ During peak periods such as sales, private events or
What are the delivery countries at Sud Express?
Sud Express delivers in France and across several European countries through different carriers (Mondial Relay, Colissimo, Chronopost). Discover all destinations and delivery conditions below. 📦 Delivery in France (mainland, Corsica, Monaco). Mondia