Can I cancel or modify my order after it's been confirmed?Updated a day ago

⛔ Once your order has been confirmed, it can no longer be cancelled or modified — this includes adding or removing items, or changing the delivery address.

This is due to our fast and automated order processing system, which ensures quick preparation and shipping of your items.

✅ Before confirming your order:

You can edit or add a delivery address directly from your customer account:

1. Log in to your Sud Express account

2. Go to the "My Addresses" section

3. Click on "Add a new address"

4. Enter your updated delivery information

🔄 Want a refund?

If you no longer want part or all of your order, you can initiate a return after receiving your items.
Please consult our Return Policy for full details on how to proceed and eligibility conditions.

Need assistance?
Our Customer Service team is here to help:
📞 +33 1 42 33 94 94
📩 [email protected]