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Sudexpress (EN)

If you no longer wish to receive any emails from Sud Express &#x2014; including:<ul data-start="233" data-end="328"><li data-start="233" data-end="256">Our newsletter,</li><li data-start="257" data-end="297">Review requests after purchases,</li><li data-start="298" data-end="328">Loyalty program updates,</li></ul>you can request to be unsubscribed from all marketing communications.<h4 data-start="405" data-end="449" id="-simply-contact-our-customer-service">&#x1F449; Simply contact our Customer Service:</h4><ul data-start="450" data-end="491"><li data-start="450" data-end="491">By email at: <a data-start="467" data-end="489" rel="noopener">bonjour@sudexpress.com</a></li></ul>Our team will process your full unsubscription as soon as possible.

If you no longer wish to receive any emails from Sud Express — including:. Our newsletter,. Review requests after purchases,. Loyalty program updates,. you can request to be unsubscribed from all marketing communications. By email at: bonjour@sudexpr

📩 How can I stop receiving all emails from Sud Express?

Personal account

How can I unsubscribe from the Sud Express newsletter?

How can I change or reset my Sud Express password?

How can I change the email address linked to my Sud Express account?

How do I delete my Sud Express account?

What is your personal data and privacy policy?

My e-mail address is refused at the creation of the account, why ?

I can't reset my password

Are the items in my shopping cart reserved ?

Can I cancel my order?

Can I have an invoice ?

Do I need to create an account to order ?

Has my order been correctly registred ?

I still haven't received my order, why?

My discount code doesn't work

My order is consider to be delivered on the Colissimo website but I haven't received it ?

My order is considered to be delivered to the point relay but is not there

It is possible to have a gift box ?

Where can I track my orders and returns ?

Is it possible to order by phone ?

Order

What payment methods are accepted on the website?

Are payments secure on the website ?

Do you offer payment in several times ?

Can I benefit from tax deductibility online ?

Will I have to pay customs fees or taxes ?

Can I pay with a credit note online ?

I can't validate the payment, what can I do ?

Is it possible to pay by check?

Payments

What's the loyalty program principle ?

I made a purchase but I didn't get points

How can I get my anniversary discount ?

How to join the loyalty program online?

I have a loyalty account in store. How do I combine it to my online account ?

Can I combine my loyalty program offers?

I am not receiving my loyalty voucher, who should I contact?

What should I do if my loyalty voucher isn't working?

In case of a return, will my loyalty voucher be recredited?

Loyalty

What are the shipping costs ?

My delivered address is incorrect

Do you deliver abroad?

Is it possible to pick up my order from your warehouses?

What happens when i'm absent at delivery?

Delivery

Are your products available in stock ?

Are your picture contractual ?

Are you going to get restock on an unvailable item ?

Which size should I choose ?

Where can I find your old collections ?

The items I am looking for does not appear on your website

Do you offer a service of alterations ?

Our products

Can I excange articles bought online ?

What is the return policy and process ?

I received my order but it contains one or more damaged items.

I received my order but one of the item(s) does not match my order

I haven't received my refund. Could you please inform me about this?

are delivery costs refunded if i return my order?

How will I be refunded?

How much time do I have to return an item?

Which parcel shop can I use to return my order?

How much are the return costs ?

The amount charged does not match my order, why?

Return & Refund

Is it possible to get delivery in store ?

Can I return my eshop in store ?

Which store is closet to me ?

Can I get a refund in store ?

My clothes present a defect of quality

Can I reserve an article in store ?

Stores

How to apply online ?

I'm a professional, I would like to offer you my services

You want to share your experience with us ?

Others

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📩 How can I stop receiving all emails from Sud Express?Updated 11 hours ago

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