Personal account
I’m not receiving the password reset email — what should I do?
This may be because your account has not yet been activated online. 🛍️ You placed an order as a guest: No permanent customer account was created. 🔐 You created your account using a social login (Google, Facebook): In this case, no password was set.
How can I unsubscribe from the Sud Express newsletter?
If you no longer wish to receive our emails, you can unsubscribe from the Sud Express newsletter at any time:. By clicking the unsubscribe link at the bottom of any of our emails. By sending your request to: [email protected]. Or by visiting any
How can I change or reset my Sud Express password?
Need to update or reset your password to access your Sud Express account? Here’s how to proceed, depending on your situation:. Go to your Customer Account. Click on the “My Information” tab. For security reasons, you’ll be automatically redirected to
How do I delete my Sud Express account?
Would you like to delete your Sud Express customer account and remove your personal data? Here's how to proceed. To request the permanent deletion of your account, please contact our Customer Service team:. By email at: [email protected]. Or via
How can I change the email address linked to my Sud Express account?
Would you like to update the email address used to log in to your Sud Express customer account?. For security reasons, changing your email address cannot be done directly from your online account. Send a request to our customer service at: bonjour@su
What is your personal data and privacy policy?
At Sud Express, we are committed to protecting your personal data and ensuring a secure online experience. We use profiling cookies to:. Provide you with a personalized browsing experience tailored to your preferences. Monitor and improve the perform
Why is my email address being rejected when creating a Sud Express account?
When creating your customer account on the Sud Express website, your email address may be rejected if it does not meet certain validity criteria. This verification process ensures that you receive all important communications, such as order confirmat
How can I stop receiving all emails from Sud Express?
If you no longer wish to receive any emails from Sud Express — including:. Our newsletter,. Review requests after purchases,. Loyalty program updates,. you can request to be unsubscribed from all marketing communications. By email at: bonjour@sudexpr