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Personal account

How to unscribe from the newsletter ?

You can unsubscribe from the newsletter by clicking on the unsubscribe link at the bottom of the emails you receive from us. You can also send your request to [email protected] or directly in store by speaking with one of our advisors.

How can I change my password ?

To change the email address associated with your account, log in to your customer account, go to the "My informations" tab. For security reasons, you will be automatically redirected to the password reset page.

How to change my email address on my account ?

To change the email address associated with your account, you must submit your request via [email protected] or through our contact form.

How to delete my account ?

If you wish to delete your account, we invite you to contact our Customer Service by email ([email protected]) or through our contact form to make the request. For any new orders, you will be prompted to create a new account. If you are also a m

What is your policy regarding personal data?

We use profiling cookies to offer you a better online experience tailored to your preferences and to measure the performance of our website. To learn more, you can find all the information regarding our privacy policy by consulting our Terms and Cond

My e-mail address is refused at the creation of the account, why ?

In order to guarantee the good reception of the emails, we systematically check the validity of your e-mail address when you create your customer account.We therefore recommend you to be sure to indicate a valid e-mail address when you register. An a

I can't reset my password

Did you place an order as a guest?Or are you the holder of an old account? Or do you have an in-store account but not yet one online?. To regain access to your customer account, please follow the steps below:. 1️⃣ Click on "Create an account.". 2️⃣ F