Why is my email address being rejected when creating a Sud Express account?Updated 6 hours ago

When creating your customer account on the Sud Express website, your email address may be rejected if it does not meet certain validity criteria. This verification process ensures that you receive all important communications, such as order confirmations, shipping updates, and account notifications.

Common reasons your email address might be rejected:

• Unrecognized or incorrect domain: If the part of your email after the "@" (e.g., @yourdomain.com) is misspelled, unreliable, or not recognized, the system may flag it as invalid.

• Suspicious prefix: The part before the "@" may be considered risky if it contains patterns commonly used by spam or automated accounts.

• Temporary or disposable email: Addresses from disposable or temporary email services are often blocked for security reasons.

Tips to ensure your email is accepted:

• Double-check your email address for typos or errors.

• Use a valid, personal or professional email from a trusted provider (e.g., Gmail, Outlook, Yahoo).

• Avoid using automatically generated or suspicious-looking addresses.

💡 A valid email address ensures that you receive all updates related to your orders and your Sud Express account.

Need help?
Our Customer Service team is here for you:
📞 +33 1 42 33 94 94
📩 [email protected]