How long do I have to return an item?Updated 25 days ago
In accordance with Article L.121-21 of the French Consumer Code, you have 15 days from the date of receipt of your order to exercise your right of withdrawal, without needing to provide a reason. 💫
The carrier’s postmark (La Poste or Mondial Relay) serves as proof of the return date.
After this period, we unfortunately will no longer be able to accept returns.
We recommend submitting your return request directly through your customer account to ensure a quick process and a fast refund once your parcel is received.