How will I be refunded?Updated 25 days ago

Once your return has been received and processed by our logistics team, the refund is automatically issued to the bank account linked to the card used for your purchase. 💫

Even if you have changed your bank card or blocked it, your bank will redirect the refund to the original account — so there’s no action required on your part.

We invite you to check your bank statement or, if you paid through Alma, log in to your Alma account to track your refund status.