I can't validate the payment, what can I do ?Updated 9 months ago

In the first instance, we suggest trying to place your order using a different web browser (such as Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari) as it may be a compatibility issue with the browser versions.

If the issue persists, you may try using a different payment method or contact your bank directly for further assistance. Please rest assured that your bank account will not be charged until the order is successfully validated.

In the event of successful validation, a confirmation email will be sent to you, and the order will appear in your customer account under the "My Purchases" tab.

Our team is available to assist you via email at [email protected] and by phone at 01 42 33 94 94 to ensure optimal transaction security. Please note that orders cannot be placed via phone or email.