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Sudexpress (EN) logo

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Payments

What payment methods are accepted on the Sud Express website?

On the Sud Express online store, you can pay for your orders using several 100% secure payment methods:. Credit/Debit Cards: VISA (debit/credit), MASTERCARD (debit/credit), MAESTRO. Alma: interest-free payment in 3 installments. Apple Pay: express pa

Are payments secure?

✅ Shop with confidence at Sud Express!All transactions on our website are 100% secure, protected, and fully respect your privacy. For payments by Credit/Debit Card and Alma, we use SSL (Secure Socket Layer) encryption technology to protect your banki

Payment in Several Installments (3x without fees) with Alma

Yes. Sud Express offers the option to pay in 3 interest-free installments with Alma for any order between €200 and €1,000 on our website.The option “Pay in 3x with Alma” will automatically appear at checkout if your cart is eligible. Select “3x witho

Can I benefit from tax deductibility online ?

We do not offer the Tax Free service. Please note that no tax free form will be sent.

Customs Fees, Taxes and VAT on Orders

Will I have to pay customs fees or taxes on my Sud Express order?👉 No. Orders placed and delivered within the European Union are not subject to customs duties. ✅ Orders within the EU are delivered without additional customs charges. 💳 The item pric

Using a Sud Express Gift Card Online

Can I pay with a Sud Express gift card on the website?👉 No. Sud Express gift cards cannot be used as an online payment method. They are valid exclusively in Sud Express stores. ✅ In all Sud Express boutiques. ❌ Not on the official website sudexpress

Can I pay with a credit note online ?

👉 No. It is not possible to pay for an online order with a store credit issued in a boutique. ✅ Sud Express store credits can be used exclusively in-store:. In any Sud Express branch if the credit was issued there. Only in the original boutique of p

I can't validate the payment, what can I do ?

In the first instance, we suggest trying to place your order using a different web browser (such as Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari) as it may be a compatibility issue with the browser versions. If the issue persists, you ma

Paying by cheque on the Sud Express website

Can I pay by cheque?👉 No. To ensure optimal payment security, the sudexpress.fr website does not accept cheque payments. 💳 Credit card (Visa, Mastercard). 🧾 3x interest-free installments with Alma (subject to eligibility). 🍎 Apple Pay. 📱 Google

Can I benefit from Tax Free on the Sud Express website?

👉 No. The Tax Free / tax refund service is not available for purchases made on sudexpress.fr. No Tax Free form will be issued for orders placed on the website. Tax Free is only applicable in Sud Express physical boutiques, in accordance with legal r