I received my order but one of the item(s) does not match my orderUpdated a year ago
Thank you for your order, and we apologize for this incident. If despite our careful attention to order preparation, an error has occurred in your package, we invite you to fill out the form specifying:
- The product involved (reference number or name of the ordered product).
- The item you received instead (reference number found on the label inside the product).
- Please send us a photo of the product.
You can also send us this information directly via email at: [email protected]. Our advisors will get back to you as soon as possible to provide you with return instructions.