My clothes present a defect of qualityUpdated a year ago
If despite the attention we give to the making of our products, an article does not meet your quality requirements, our advisors are there to help you:
- Current collection: we invite you to go, with your item and your receipt, to report the problem to one of our sales advisers in stores.
They will be able to provide you with the most suitable solution, and if they can not answer immediately they will take care of your complaint with our quality department.
- Former collection: we invite you to write to us, via the contact form and by communicating us:
- checkout receipt, or date and shop purchase
- the model concerned, its name is on the label sewn inside, its size and color
- the most detailed description possible
- photos illustrating the problem