Where can I track my orders and returns ?Updated a year ago

You can view your orders history and your returns in your customer area
- Status "in preparation": your order is being prepared by our logistics team. It has not yet been handed over to the carrier. The time of preparation of your order is 48h-72h and may be extended from 2 to 3 days during periods of commercial operations (sales, private sales)
 
- "Delivered" status: the delivery was made either to your home / guardian or, failing that, in case of absence at the post office, or was made available in relay point

- Status "return receipt": your package has been received and treated by our warehouse.